Conditions of Return:
You have 14 days from the date the item is delivered to you, to return the item back. If 15 days have passed since you received your purchase, we cannot offer you a full refund or exchange.
As the buyer, you are responsible for any and all shipping costs associated with your return. To qualify for a return, the item must be unused and returned in its original condition. If it is not returned in its original condition, you are responsible for any loss in value. Refunds will be for the item only and does not include a refund on shipping and handling.
To complete your return, a receipt or proof of purchase is required. Once your return is received and inspected, we will send you an email notifying you that we have received the item. We will also notify you about whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain number of business days.
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping Return Conditions:
To return your product, you should mail your product to: D. Jason c/o Creative Whispers of the Heart, 948 North Street, Suite 12, Boulder, CO 80304.
Depending on where you live, the time it may take for your returned item to reach us may vary. Since we have no control over the postal service or other delivery services, we cannot guarantee that we will receive your returned item. Therefore, it is strongly recommended that you use a trackable shipping service and/or purchase shipping insurance.